1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and Daddario Tech Solutions ("DTS", "we", "us", or "our"), a company operating in Ontario, Canada.

By creating an account, placing an order, or otherwise accessing or using any DTS service (collectively, the "Services"), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have authority to bind that entity. If you do not agree to these Terms, you must not use the Services.

2. Services

DTS provides web hosting, domain registration, professional email, and related technology services as described on our website. We reserve the right to modify, suspend, or discontinue any Service (or any feature thereof) at any time, with reasonable notice where practicable.

Service descriptions, pricing, and feature sets are published at www.daddar.io and in your client portal. Features may vary between service plans.

All Services are provided for lawful purposes only. DTS does not guarantee that the Services will meet any specific business requirements beyond those explicitly described in a signed service-level agreement.

3. Accounts

Eligibility: You must be at least 18 years of age to create an account and use our Services.

Account information: You agree to provide accurate, current, and complete information when registering and to keep that information up to date. Providing false or misleading information may result in immediate account termination.

Account security: You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at our contact page if you suspect any unauthorised access.

One account per customer: Each account is for a single customer. You may not share or transfer your account credentials to any third party without our prior written consent.

4. Payment & Billing

Fees: You agree to pay all fees for the Services you purchase in accordance with the pricing published at the time of your order. All prices are quoted in CAD or USD as selected and are exclusive of applicable taxes unless otherwise stated.

Taxes: You are responsible for all applicable federal, provincial, and municipal taxes, including HST, arising from your use of the Services.

Billing cycle: Services are billed in advance on a monthly or annual basis, as selected at the time of purchase. Invoices are issued automatically and are due upon receipt.

Late payment: Accounts with overdue balances may be suspended after seven (7) days. Services will be reinstated upon receipt of full payment.

Renewals: Services renew automatically at the end of each billing cycle unless you cancel before the renewal date through the client portal.

Refunds: Domain registrations and renewals are non-refundable once processed. Hosting services may be eligible for a pro-rated refund at our discretion, provided a refund request is submitted within seven (7) days of the billing date. No refunds are issued for suspended or terminated accounts resulting from violations of these Terms.

5. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law or regulation, including Canadian federal and Ontario provincial law.
• Send unsolicited bulk email (spam) or engage in any activity that violates Canada's Anti-Spam Legislation (CASL).
• Transmit, store, or distribute material that is defamatory, obscene, hateful, or otherwise objectionable.
• Infringe the intellectual property rights of any third party.
• Distribute malicious code, viruses, spyware, or any software designed to disrupt, damage, or gain unauthorised access to systems.
• Conduct port scanning, denial-of-service attacks, or other network interference against any host.
• Mine cryptocurrency or perform computationally intensive operations not related to your hosted application without prior written consent.
• Resell or sub-license our Services without entering into a separate reseller agreement with DTS.

We reserve the right to remove content and suspend or terminate any account we determine, in our sole discretion, violates this Acceptable Use Policy. We will provide reasonable notice except where immediate action is required to protect the integrity of our network or comply with a legal requirement.

6. Intellectual Property

Your content: You retain full ownership of all data, files, and content you upload to or create using the Services. You grant DTS a limited, non-exclusive licence to host and transmit your content solely as necessary to provide the Services.

Our platform: All software, interfaces, designs, trademarks, and documentation created by or belonging to DTS remain our exclusive property. You receive no licence to copy, reverse-engineer, or create derivative works of our platform except as expressly permitted in writing.

7. Uptime & Service Levels

DTS targets a monthly uptime of 99.9% for shared and managed hosting services, measured at the network edge, excluding scheduled maintenance windows. Scheduled maintenance will be communicated at least 24 hours in advance where possible.

In the event of unplanned downtime exceeding 99.9% in a given calendar month, you may request a pro-rated service credit equal to the downtime as a percentage of monthly fees. Credits are your sole remedy for service interruptions and must be requested within 30 days of the incident.

Uptime guarantees do not apply to service interruptions caused by your own actions, third-party software, DDoS attacks, or force majeure events.

8. Data & Backups

Your responsibility: You are solely responsible for maintaining independent backup copies of all data you store with DTS. DTS may perform periodic backups as a courtesy, but these are not guaranteed and should not be relied upon as your primary backup solution.

Data location: Your data is stored on servers located in Canada unless you have expressly requested otherwise in writing. We will not transfer your data outside Canada without your consent except where required by law.

Data on termination: Upon account termination, your data will be available for download for up to fourteen (14) days, after which it will be permanently deleted. DTS is not liable for any data loss following account termination.

9. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

DTS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOU USE THE SERVICES AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DTS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL DTS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO DTS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100.00).

The limitations above reflect a fair allocation of risk between DTS and you, and DTS would not provide the Services without these limitations.

11. Indemnification

You agree to indemnify, defend, and hold harmless DTS and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any content you upload, transmit, or store through the Services.

12. Termination

By you: You may cancel any Service at any time through the client portal. Cancellation takes effect at the end of the current paid billing period unless otherwise specified.

By DTS: We may suspend or terminate your account and access to the Services at any time with reasonable notice for convenience, or immediately without notice if: (a) you violate these Terms or our Acceptable Use Policy; (b) we are required to do so by law; or (c) continued service would expose DTS or its other customers to material risk.

Effect of termination: Upon termination, your right to use the Services immediately ceases. Sections 6, 9, 10, 11, 13, and all provisions that by their nature survive termination shall continue in full force and effect.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada, and you hereby irrevocably submit to that jurisdiction.

Before initiating any formal legal proceedings, both parties agree to attempt in good faith to resolve any dispute by providing written notice and engaging in reasonable discussion for a period of at least thirty (30) days.

14. Changes to These Terms

We may modify these Terms at any time. When we make material changes, we will post the revised Terms on this page with a new "Last updated" date and notify you by email or through a notice in the client portal at least fourteen (14) days before the changes take effect.

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and cancel your account before the effective date.

15. Contact Us

If you have questions about these Terms, please contact us: