We are committed to providing continuous support and efficient communication channels to our existing clients. While you can utilize any of the standard contact methods listed above, we also offer a dedicated Client Support Portal for managing your service tickets and requests.
You can contact us via phone at (647) 499-8875, email at info@daddar.io, on WhatsApp or through our online contact form available on our website (coming soon). We strive to respond to all queries within one business day. Existing clients can also manage tickets on our Support Portal.
Existing clients can manage their service requests and track their support tickets through our Client Support Portal. The portal is available 24/7 and provides a comprehensive overview of account details, service history, and more.
Our phone lines are open from Monday to Friday from 9 a.m. to 9 p.m., and Saturday and Sunday from 9 a.m. to 6 p.m. During these hours, our team is available to assist you with any questions or support you may need.
If you encounter a technical issue outside our standard business hours, please call our support line at [Your Business Phone Number] and select option 2 to leave a message. You can also text us or send a message via WhatsApp for a prompt response. We will get back to you as soon as possible. We do not recommend opening a ticket in the support portal or sending an email for after-hours issues, as these methods may not provide the fastest response.
Yes, we offer virtual meetings for your convenience. Please contact us via phone or email to schedule a virtual meeting at a time that suits you. We use Google Meet, a popular video conferencing platform.
Yes, our live chat feature on our website is a great way to get quick answers during our regular business hours. Our representatives are available to assist you with immediate queries. We strive to answer all inquiries as soon as possible but can take up to one (1) business day.
Yes, our website will offer an array of self-service resources, including FAQs, user guides, and troubleshooting tips, to assist you with various common issues and questions. Additionally, our Client Support Portal provides existing clients with 24/7 access to manage their accounts, services, and access detailed information and guides for self-service. This portal is designed to offer you immediate assistance and a convenient way to handle many of your needs independently.
Yes, you can inquire about additional services or upgrades through any of our contact methods, including phone, email, or our online contact form. Additionally, existing clients have the convenience of managing existing services and ordering new ones directly through the Client Support Portal. Our team is available to assist you with the available options and help with any necessary arrangements.
We are active on various social media platforms including Facebook, Instagram, LinkedIn and X (Formerly known as Twitter). Follow us to stay updated with the latest news, updates, and tech insights.
We welcome your feedback through any of our contact methods - phone, email, online contact form, or social media channels. You can also provide feedback during any scheduled meeting. We are committed to continuous improvement and value your insights and suggestions on our services.
