/*
 * DTS Theme — support.css
 *
 * Page-specific styles for the support area. Loaded after components.css in
 * includes/head.tpl. Compose the shared classes from components.css
 * (.dts-section--dark, .dts-testimonial-card, .dts-browser-mockup,
 * .dts-terminal-mockup, .dts-roadmap-card, .dts-compare-table,
 * .dts-trust-strip, .dts-skeleton) rather than duplicating them here.
 *
 * Owned by one Phase 2 agent — do not edit from another agent's task.
 *
 * Covers: contact.tpl, knowledgebase.tpl, knowledgebasecat.tpl,
 * knowledgebasearticle.tpl, serverstatus.tpl, our-team.tpl and the
 * supportticketsubmit-* flow.
 */

/* ── Identity strip — dark-background variant ────────────────────────────
 * .dts-identity-strip (components.css) defaults to secondary-gray text,
 * which disappears against the navy hero gradient. Used on contact.tpl's
 * hero to show region/timezone/business-hours trust signals. ──────────── */

.dts-identity-strip--on-dark {
    color: rgba(255, 255, 255, 0.85);
    margin-top: var(--dts-space-5);
}

.dts-identity-strip--on-dark i {
    color: #fff;
    opacity: 0.9;
}

/* ── Contact form ─────────────────────────────────────────────────────── */

.dts-contact-form-submit {
    width: 100%;
}

/* ── Knowledgebase hub — hero search + topic tiles ───────────────────────
 * knowledgebase.tpl / knowledgebasecat.tpl previously rendered categories
 * as a bare .list-group; these classes turn that into an icon-led tile
 * grid ("topic tile hub"). ───────────────────────────────────────────── */

.dts-kb-hero-search {
    max-width: 560px;
    margin: var(--dts-space-6) auto 0;
}

.dts-kb-popular-icon {
    color: var(--dts-accent);
    margin-right: 8px;
}

.dts-kb-back-icon {
    margin-right: 6px;
}

.dts-kb-tile-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(230px, 1fr));
    gap: var(--dts-space-5);
}

.dts-kb-tile {
    --tile-accent: var(--dts-primary);
    position: relative;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    background: var(--dts-bg);
    border: 1px solid var(--dts-border);
    border-top: 3px solid var(--tile-accent);
    border-radius: var(--dts-radius-lg);
    padding: var(--dts-space-6) var(--dts-space-5);
    text-decoration: none;
    transition: var(--dts-transition-fast);
}

.dts-kb-tile:hover,
.dts-kb-tile:focus {
    box-shadow: var(--dts-shadow-md);
    transform: translateY(-2px);
    text-decoration: none;
    color: inherit;
}

/* Cycle accent colours across tiles, mirroring the MCP compatibility cards */
.dts-kb-tile:nth-child(4n+2) { --tile-accent: #16a34a; }
.dts-kb-tile:nth-child(4n+3) { --tile-accent: #d97706; }
.dts-kb-tile:nth-child(4n+4) { --tile-accent: #7c3aed; }

.dts-kb-tile-icon {
    width: 56px;
    height: 56px;
    border-radius: var(--dts-radius);
    background: color-mix(in srgb, var(--tile-accent) 12%, transparent);
    color: var(--tile-accent);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.4rem;
    margin-bottom: var(--dts-space-4);
}

.dts-kb-tile-title {
    font-size: var(--dts-font-size-lg);
    font-weight: 600;
    color: var(--dts-text);
    margin: 0 0 6px;
}

.dts-kb-tile-desc {
    font-size: var(--dts-font-size-sm);
    color: var(--dts-text-secondary);
    margin: 0 0 var(--dts-space-3);
    line-height: var(--dts-line-height);
}

.dts-kb-tile-count {
    display: inline-block;
    font-size: var(--dts-font-size-xs);
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--tile-accent);
    background: color-mix(in srgb, var(--tile-accent) 12%, transparent);
    padding: 3px 12px;
    border-radius: var(--dts-radius-pill);
    margin-top: auto;
}

.dts-kb-tile-edit {
    position: absolute;
    top: 10px;
    right: 10px;
    z-index: 2;
}

/* ── Server status page ───────────────────────────────────────────────── */

.dts-status-banner-section {
    padding-bottom: 0;
}

.dts-status-banner {
    display: flex;
    align-items: center;
    gap: var(--dts-space-4);
    padding: var(--dts-space-5) var(--dts-space-6);
    border-radius: var(--dts-radius-lg);
    margin-bottom: var(--dts-space-4);
}

.dts-status-banner i {
    font-size: 1.75rem;
    flex-shrink: 0;
}

.dts-status-banner strong {
    display: block;
    font-size: var(--dts-font-size-lg);
    margin-bottom: 2px;
}

.dts-status-banner span {
    display: block;
    font-size: var(--dts-font-size-sm);
    opacity: 0.85;
}

.dts-status-banner--ok {
    background: rgba(0, 166, 62, 0.08);
    border: 1px solid rgba(0, 166, 62, 0.25);
    color: #0d5c2a;
}

.dts-status-banner--ok i {
    color: var(--dts-success);
}

.dts-status-banner--issues {
    background: rgba(231, 0, 11, 0.06);
    border: 1px solid rgba(231, 0, 11, 0.2);
    color: #7a1015;
}

.dts-status-banner--issues i {
    color: var(--dts-danger);
}

.dts-status-banner--scheduled {
    background: rgba(245, 158, 11, 0.08);
    border: 1px solid rgba(245, 158, 11, 0.25);
    color: #7a5300;
}

.dts-status-banner--scheduled i {
    color: var(--dts-warning);
}

.dts-status-issue-badge {
    font-size: 0.8rem;
    padding: 5px 10px;
}

.dts-status-inline-icon {
    margin-right: 6px;
}

@media (max-width: 575px) {
    .dts-status-banner {
        flex-direction: column;
        text-align: center;
    }
}

/* ═══════════════════════════════════════════════════════════════════════
   BEAUTY PASS — support / contact / team / status / KB / ticket pages
   (composes the beauty kit from components.css)
   ═══════════════════════════════════════════════════════════════════════ */

/* ── Contact — channel cards, bigger + per-channel accents ─────────────── */

.dts-contact-page .dts-contact-card {
    --channel-accent: var(--dts-primary);
    padding: 40px 28px 32px;
    border-top: 3px solid var(--channel-accent);
    transition: transform 0.25s cubic-bezier(0.22, 1, 0.36, 1),
                box-shadow 0.25s cubic-bezier(0.22, 1, 0.36, 1),
                border-color 0.25s ease;
}

.dts-contact-page .dts-contact-card[data-accent="chat"]   { --channel-accent: #16a34a; }
.dts-contact-page .dts-contact-card[data-accent="ticket"] { --channel-accent: var(--dts-blue-400); }
.dts-contact-page .dts-contact-card[data-accent="kb"]     { --channel-accent: #7c3aed; }

.dts-contact-page .dts-contact-card:hover {
    transform: translateY(-4px);
    border-color: color-mix(in srgb, var(--channel-accent) 45%, var(--dts-border));
    border-top-color: var(--channel-accent);
    box-shadow: 0 14px 36px color-mix(in srgb, var(--channel-accent) 16%, transparent);
}

.dts-contact-page .dts-contact-icon {
    width: 72px;
    height: 72px;
    border-radius: 20px;
    font-size: 1.75rem;
    background: color-mix(in srgb, var(--channel-accent) 13%, transparent);
    color: var(--channel-accent);
    margin-bottom: 18px;
}

.dts-contact-card-meta {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    font-size: var(--dts-font-size-xs);
    font-weight: 700;
    letter-spacing: 0.03em;
    text-transform: uppercase;
    color: var(--channel-accent, var(--dts-primary));
    background: color-mix(in srgb, var(--channel-accent, var(--dts-primary)) 10%, transparent);
    border-radius: var(--dts-radius-pill);
    padding: 4px 12px;
    margin-bottom: 14px;
}

.dts-contact-card-meta i {
    font-size: 0.7rem;
}

.dts-contact-card-meta-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #16a34a;
    box-shadow: 0 0 0 0 rgba(22, 163, 74, 0.5);
    animation: dts-pulse-dot 2s ease-out infinite;
}

@keyframes dts-pulse-dot {
    0%   { box-shadow: 0 0 0 0 rgba(22, 163, 74, 0.45); }
    70%  { box-shadow: 0 0 0 7px rgba(22, 163, 74, 0); }
    100% { box-shadow: 0 0 0 0 rgba(22, 163, 74, 0); }
}

@media (prefers-reduced-motion: reduce) {
    .dts-contact-card-meta-dot { animation: none; }
}

/* ── Contact — FAQ dark section, glass cards ───────────────────────────── */

.dts-contact-page .dts-faq-section-bg {
    background: var(--dts-gradient-mesh);
}

.dts-contact-page .dts-faq {
    background: none;
    overflow: visible;
    display: flex;
    flex-direction: column;
    gap: var(--dts-space-3);
}

.dts-contact-page .dts-faq-item {
    background: var(--dts-glass-bg);
    border: 1px solid var(--dts-glass-border);
    border-radius: var(--dts-radius-lg);
    backdrop-filter: blur(8px);
    -webkit-backdrop-filter: blur(8px);
    overflow: hidden;
    transition: var(--dts-transition-fast);
}

.dts-contact-page .dts-faq-item + .dts-faq-item {
    border-top: 1px solid var(--dts-glass-border);
}

.dts-contact-page .dts-faq-item:hover {
    border-color: rgba(255, 255, 255, 0.30);
    background: rgba(255, 255, 255, 0.10);
}

.dts-contact-page .dts-faq-q {
    background: transparent;
    color: #fff;
    font-size: var(--dts-font-size-base);
    padding: 18px 22px;
}

.dts-contact-page .dts-faq-q:hover {
    background: transparent;
}

.dts-contact-page .dts-faq-q::after {
    color: #aad4ff;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 30px;
    height: 30px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.10);
    font-size: 1.15rem;
    line-height: 1;
    transition: background 0.2s ease, transform 0.2s ease;
}

.dts-contact-page .dts-faq-q[aria-expanded="true"]::after {
    background: rgba(255, 255, 255, 0.9);
    color: var(--dts-blue-800);
    transform: rotate(180deg);
}

.dts-contact-page .dts-faq-a {
    background: transparent;
    color: rgba(232, 244, 248, 0.82);
    padding: 0 22px 20px;
}

.dts-contact-page .dts-faq-a a {
    color: #aad4ff;
    text-decoration: underline;
}

/* ── Contact — enquiry form card ───────────────────────────────────────── */

.dts-contact-page .dts-contact-form-wrap {
    border: none;
    box-shadow: var(--dts-shadow-md);
}

/* ── Our Team — warm member cards ──────────────────────────────────────── */

.dts-team-card {
    height: 100%;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    background: var(--dts-bg);
    border: 1px solid var(--dts-border);
    border-radius: var(--dts-radius-xl);
    padding: 40px 28px 32px;
    box-shadow: var(--dts-shadow-sm);
    transition: transform 0.25s cubic-bezier(0.22, 1, 0.36, 1),
                box-shadow 0.25s cubic-bezier(0.22, 1, 0.36, 1),
                border-color 0.25s ease;
}

.dts-team-card:hover {
    transform: translateY(-4px);
    border-color: rgba(74, 144, 217, 0.45);
    box-shadow: var(--dts-shadow-lg);
}

.dts-team-avatar {
    width: 92px;
    height: 92px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.9rem;
    font-weight: 700;
    color: #fff;
    letter-spacing: 0.02em;
    margin-bottom: 18px;
    box-shadow: 0 10px 26px rgba(30, 90, 142, 0.30),
                0 0 0 4px var(--dts-bg),
                0 0 0 6px rgba(74, 144, 217, 0.25);
}

.dts-team-avatar--a {
    background: linear-gradient(135deg, var(--dts-blue-800) 0%, var(--dts-blue-400) 100%);
}

.dts-team-avatar--b {
    background: linear-gradient(135deg, #0d7a4f 0%, #35c98e 100%);
    box-shadow: 0 10px 26px rgba(13, 122, 79, 0.28),
                0 0 0 4px var(--dts-bg),
                0 0 0 6px rgba(53, 201, 142, 0.30);
}

.dts-team-name {
    font-size: var(--dts-font-size-xl);
    font-weight: 700;
    color: var(--dts-text);
    margin: 0 0 10px;
}

.dts-team-role-chip {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-size: var(--dts-font-size-xs);
    font-weight: 700;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    color: var(--dts-blue-700);
    background: rgba(74, 144, 217, 0.12);
    border: 1px solid rgba(74, 144, 217, 0.25);
    border-radius: var(--dts-radius-pill);
    padding: 4px 14px;
    margin-bottom: 16px;
}

.dts-team-bio {
    font-size: var(--dts-font-size-sm);
    color: var(--dts-text-secondary);
    line-height: var(--dts-line-height);
    margin: 0 0 20px;
    flex: 1;
}

.dts-team-tags {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: 8px;
}

.dts-team-tag {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-size: var(--dts-font-size-xs);
    font-weight: 600;
    color: var(--dts-text-secondary);
    background: var(--dts-bg-alt);
    border: 1px solid var(--dts-border);
    border-radius: var(--dts-radius-pill);
    padding: 4px 12px;
}

.dts-team-tag i {
    color: var(--dts-accent);
    font-size: 0.7rem;
}

/* ── Network status — real status-page feel ────────────────────────────── */

.dts-status-page .dts-status-banner {
    box-shadow: var(--dts-shadow-sm);
}

.dts-status-live-dot {
    position: relative;
    flex-shrink: 0;
    width: 18px;
    height: 18px;
    border-radius: 50%;
    background: var(--dts-success);
    box-shadow: 0 0 0 0 rgba(0, 166, 62, 0.45);
    animation: dts-status-pulse 2s ease-out infinite;
}

.dts-status-live-dot--issues {
    background: var(--dts-danger);
    box-shadow: 0 0 0 0 rgba(231, 0, 11, 0.40);
    animation-name: dts-status-pulse-red;
}

@keyframes dts-status-pulse {
    0%   { box-shadow: 0 0 0 0 rgba(0, 166, 62, 0.45); }
    70%  { box-shadow: 0 0 0 12px rgba(0, 166, 62, 0); }
    100% { box-shadow: 0 0 0 0 rgba(0, 166, 62, 0); }
}

@keyframes dts-status-pulse-red {
    0%   { box-shadow: 0 0 0 0 rgba(231, 0, 11, 0.40); }
    70%  { box-shadow: 0 0 0 12px rgba(231, 0, 11, 0); }
    100% { box-shadow: 0 0 0 0 rgba(231, 0, 11, 0); }
}

@media (prefers-reduced-motion: reduce) {
    .dts-status-live-dot { animation: none; }
}

/* Issue rows — priority accent stripe (colour keyed off the badge class) */
.dts-status-page .dts-status-issue {
    padding-left: 14px;
    border-left: 3px solid var(--dts-border);
    border-radius: 2px;
}

.dts-status-page .dts-status-issue:has(.badge.dts-status-open)      { border-left-color: var(--dts-danger); }
.dts-status-page .dts-status-issue:has(.badge.dts-status-scheduled) { border-left-color: var(--dts-warning); }
.dts-status-page .dts-status-issue:has(.badge.dts-status-resolved)  { border-left-color: var(--dts-success); }

/* KB article lists — let long titles wrap instead of clipping (the shared
 * .dts-sidebar-nav-label defaults to nowrap + ellipsis for sidebar menus) */
.dts-kb-cat-item .dts-sidebar-nav-label {
    white-space: normal;
    overflow: visible;
    text-overflow: clip;
    overflow-wrap: anywhere;
}

/* ── Knowledgebase article — readable measure + styled content ─────────── */

.dts-kb-article-card,
.dts-kb-related-card {
    border: none;
    border-radius: var(--dts-radius-lg);
    box-shadow: var(--dts-shadow-sm);
}

.dts-kb-article-inner {
    max-width: 76ch;
    margin: 0 auto;
    padding: var(--dts-space-4) 0 var(--dts-space-2);
}

.dts-kb-article-title {
    font-size: 1.9rem;
    font-weight: 700;
    line-height: 1.25;
    color: var(--dts-text);
    margin: 0 0 16px;
}

.dts-kb-article-meta {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
    padding-bottom: 22px;
    border-bottom: 1px solid var(--dts-border);
    margin-bottom: 30px;
}

.dts-kb-article-chip {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    font-size: var(--dts-font-size-xs);
    font-weight: 600;
    color: var(--dts-text-secondary);
    background: var(--dts-bg-alt);
    border: 1px solid var(--dts-border);
    border-radius: var(--dts-radius-pill);
    padding: 5px 13px;
}

.dts-kb-article-chip i {
    color: var(--dts-accent);
    font-size: 0.72rem;
}

.dts-kb-article-chip--tag {
    color: var(--dts-blue-700);
    background: rgba(74, 144, 217, 0.10);
    border-color: rgba(74, 144, 217, 0.25);
}

.dts-kb-article-chip--action {
    text-decoration: none;
    transition: var(--dts-transition-fast);
}

.dts-kb-article-chip--action:hover {
    color: var(--dts-primary);
    border-color: rgba(74, 144, 217, 0.45);
    text-decoration: none;
}

.dts-kb-article-body {
    font-size: 1.02rem;
    line-height: 1.75;
    color: var(--dts-text);
}

.dts-kb-article-body h1,
.dts-kb-article-body h2 {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--dts-text);
    margin: 1.8em 0 0.7em;
    padding-bottom: 8px;
    border-bottom: 1px solid var(--dts-border);
}

.dts-kb-article-body h3,
.dts-kb-article-body h4 {
    font-size: 1.15rem;
    font-weight: 600;
    color: var(--dts-text);
    margin: 1.5em 0 0.6em;
}

.dts-kb-article-body h1:first-child,
.dts-kb-article-body h2:first-child,
.dts-kb-article-body h3:first-child,
.dts-kb-article-body p:first-child {
    margin-top: 0;
}

.dts-kb-article-body p {
    margin-bottom: 1.1em;
}

.dts-kb-article-body ul,
.dts-kb-article-body ol {
    margin-bottom: 1.1em;
    padding-left: 1.5em;
}

.dts-kb-article-body li {
    margin-bottom: 0.4em;
}

.dts-kb-article-body img {
    max-width: 100%;
    height: auto;
    border-radius: var(--dts-radius);
    border: 1px solid var(--dts-border);
    box-shadow: var(--dts-shadow-sm);
}

.dts-kb-article-body code {
    background: var(--dts-bg-alt);
    border: 1px solid var(--dts-border);
    border-radius: var(--dts-radius-sm);
    padding: 1px 6px;
    font-size: 0.88em;
    color: var(--dts-primary-dark);
}

.dts-kb-article-body pre {
    background: #1c2029;
    color: #d7dbe0;
    border-radius: var(--dts-radius);
    padding: 16px 20px;
    overflow-x: auto;
    line-height: 1.6;
}

.dts-kb-article-body pre code {
    background: none;
    border: none;
    color: inherit;
    padding: 0;
}

.dts-kb-article-body blockquote {
    border-left: 3px solid var(--dts-accent);
    background: var(--dts-bg-alt);
    border-radius: 0 var(--dts-radius) var(--dts-radius) 0;
    margin: 1.2em 0;
    padding: 12px 18px;
    color: var(--dts-text-secondary);
}

/* Helpful-vote box */
.dts-kb-vote-box {
    margin-top: 44px;
    background: var(--dts-bg-alt);
    border: 1px solid var(--dts-border);
    border-radius: var(--dts-radius-lg);
    padding: 26px 24px;
    text-align: center;
}

.dts-kb-vote-title {
    font-size: var(--dts-font-size-lg);
    font-weight: 600;
    color: var(--dts-text);
    margin: 0 0 16px;
}

.dts-kb-vote-row {
    display: flex;
    justify-content: center;
    gap: 12px;
    flex-wrap: wrap;
}

.dts-kb-vote-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    border-radius: var(--dts-radius-pill);
    padding: 9px 26px;
    font-weight: 600;
    transition: var(--dts-transition-fast);
}

.dts-kb-vote-btn--yes {
    color: #0d5c2a;
    background: rgba(0, 166, 62, 0.10);
    border: 1px solid rgba(0, 166, 62, 0.35);
}

.dts-kb-vote-btn--yes:hover {
    background: var(--dts-success);
    border-color: var(--dts-success);
    color: #fff;
    transform: translateY(-1px);
}

.dts-kb-vote-btn--no {
    color: var(--dts-text-secondary);
    background: var(--dts-bg);
    border: 1px solid var(--dts-border-input);
}

.dts-kb-vote-btn--no:hover {
    background: var(--dts-text-secondary);
    border-color: var(--dts-text-secondary);
    color: #fff;
    transform: translateY(-1px);
}

@media (max-width: 575px) {
    .dts-kb-article-title {
        font-size: 1.5rem;
    }
}

/* ── Submit ticket flow — step indicator ───────────────────────────────── */

.dts-ticket-steps {
    list-style: none;
    display: flex;
    justify-content: center;
    margin: 0 0 var(--dts-space-6);
    padding: 0;
}

.dts-ticket-step {
    position: relative;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    flex: 1;
    max-width: 180px;
    text-align: center;
}

/* Connector line between dots */
.dts-ticket-step + .dts-ticket-step::before {
    content: '';
    position: absolute;
    top: 17px;
    right: calc(50% + 24px);
    left: calc(-50% + 24px);
    height: 2px;
    border-radius: 2px;
    background: var(--dts-border-input);
}

.dts-ticket-step.is-done + .dts-ticket-step::before,
.dts-ticket-step.is-done.is-active::before {
    background: var(--dts-accent);
}

.dts-ticket-step-dot {
    width: 34px;
    height: 34px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.9rem;
    background: var(--dts-bg);
    border: 2px solid var(--dts-border-input);
    color: var(--dts-text-muted);
    transition: var(--dts-transition-fast);
    z-index: 1;
}

.dts-ticket-step.is-active .dts-ticket-step-dot {
    background: var(--dts-gradient-cta);
    border-color: transparent;
    color: #fff;
    box-shadow: 0 4px 14px rgba(30, 90, 142, 0.30);
}

.dts-ticket-step.is-done .dts-ticket-step-dot {
    background: var(--dts-success);
    border-color: var(--dts-success);
    color: #fff;
}

.dts-ticket-step.is-done .dts-ticket-step-dot::before {
    content: '\f00c';
    font-family: 'Font Awesome 5 Pro', 'Font Awesome 6 Pro';
    font-weight: 900;
    font-size: 0.8rem;
}

.dts-ticket-step-label {
    font-size: var(--dts-font-size-xs);
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    color: var(--dts-text-muted);
}

.dts-ticket-step.is-active .dts-ticket-step-label {
    color: var(--dts-primary);
}

.dts-ticket-step.is-done .dts-ticket-step-label {
    color: #0d5c2a;
}

/* ── Submit ticket flow — form + attachments polish ────────────────────── */

.dts-ticket-header-note {
    font-size: var(--dts-font-size-sm);
}

.dts-support-page .dts-field-box {
    box-shadow: var(--dts-shadow-sm);
}

.dts-ticket-attach-box {
    border-style: dashed;
    border-width: 2px;
    border-color: var(--dts-border-input);
    background: var(--dts-bg-alt);
    transition: border-color 0.2s ease, background 0.2s ease;
}

.dts-ticket-attach-box:hover,
.dts-ticket-attach-box:focus-within {
    border-color: var(--dts-accent);
    background: rgba(74, 144, 217, 0.04);
}

.dts-ticket-attach-box .custom-file-label {
    border-style: dashed;
    background: var(--dts-bg);
}

.dts-ticket-submit-icon {
    margin-right: 8px;
}

.dts-ticket-cancel-btn {
    margin-left: 8px;
}

/* Department cards (step one) — accent hover + sliding arrow */
.dts-support-page .dts-dept-card {
    transition: transform 0.22s cubic-bezier(0.22, 1, 0.36, 1),
                box-shadow 0.22s cubic-bezier(0.22, 1, 0.36, 1),
                border-color 0.22s ease;
}

.dts-support-page .dts-dept-card:hover {
    transform: translateY(-2px);
    border-color: rgba(74, 144, 217, 0.45);
    box-shadow: var(--dts-shadow-md);
}

.dts-support-page .dts-dept-card .dts-dept-arrow {
    transition: transform 0.22s ease;
}

.dts-support-page .dts-dept-card:hover .dts-dept-arrow {
    transform: translateX(4px);
}

.dts-support-page .dts-dept-card:hover .dts-dept-arrow i {
    color: var(--dts-primary) !important;
}

/* Ticket confirmation — celebratory check */
.dts-ticket-confirm-icon {
    box-shadow: 0 0 0 10px rgba(0, 166, 62, 0.08),
                0 10px 26px rgba(0, 166, 62, 0.25);
}

/* Server rows — pulse dot next to each server name */
.dts-status-page .dts-status-table td strong {
    display: inline-flex;
    align-items: center;
    gap: 10px;
}

.dts-status-page .dts-status-table td strong::before {
    content: '';
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: var(--dts-success);
    box-shadow: 0 0 0 0 rgba(0, 166, 62, 0.45);
    animation: dts-status-pulse 2.4s ease-out infinite;
}